Shop Stream
17-3 Kamiyamacho, Shibuya, Tokyo 150-0047, Japan
Phone: +81 120-691-930
Email: info@kaelmeadow.com
Privacy Policy
Last updated: October 3, 2025
Shop Stream is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
We comply with Japan's Act on the Protection of Personal Information (APPI), the European Union's General Data Protection Regulation (GDPR), and other applicable data protection laws. We believe in transparency and want you to understand your rights and how your information is handled.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Fill out contact forms or request information about our services
- Subscribe to our newsletter or marketing communications
- Communicate with us via email, phone, or other channels
- Create an account or engage our services
This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and general location information
- Browser type and version
- Operating system and device information
- Pages visited and time spent on each page
- Referral source and search terms used to find our website
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect analytics data. For detailed information about our cookie practices, please refer to our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery and Communication
To respond to your inquiries, provide requested information, deliver our services, and communicate with you about projects and support matters.
Website Improvement and Analytics
To analyze how visitors use our website, identify popular content, improve user experience, and optimize our site's performance and functionality.
Marketing and Communications
To send you newsletters, promotional materials, and information about our services that may interest you (with your consent where required by law).
Legal Compliance and Protection
To comply with legal obligations, prevent fraud, protect our rights and property, and ensure the security of our services.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
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Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients (such as hosting providers, analytics services, and email platforms). These providers are contractually obligated to protect your information.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government investigation.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to the same privacy protections.
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With Your Consent: We may share your information for any other purpose disclosed to you with your consent.
Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption
SSL/TLS encryption for data transmission
Secure Storage
Protected servers and databases
Access Controls
Limited access to authorized personnel only
Regular Updates
Ongoing security audits and improvements
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to maintaining the highest standards of data protection.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it. Retention periods vary depending on the type of information and the purpose for which it was collected, typically ranging from one to seven years for business records.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete information.
Right to Erasure
You can request deletion of your personal information in certain circumstances.
Right to Data Portability
You can request your data in a structured, commonly used format.
Right to Object
You can object to processing of your information for certain purposes.
Right to Withdraw Consent
You can withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided below. We will process your request promptly in accordance with applicable laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than Japan. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include standard contractual clauses approved by relevant authorities.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy-related inquiries within 30 days.